Privacy Policy

This Privacy Policy explains how ArvestEco ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit https://arvesteco.com or contact us about our products and export services. By using the site or submitting an inquiry, you agree to the practices described here.

We only collect information that helps us respond to your inquiries and fulfil export orders. This includes:

• Contact and business details you provide through our request-for-quotation (RFQ) or contact forms — such as your name, company, email address, phone/WhatsApp number, country, and destination port.
• The content of your inquiry — product requirements, quantities, packaging preferences, Incoterms, and any message or attachment you choose to upload.
• Correspondence — records of emails, messages, and calls exchanged with our export team.
• Basic technical data — such as IP address, browser type, and pages viewed, collected automatically to keep the site secure and functioning.

We do not intentionally collect sensitive personal information, and we ask that you not include any in your messages or attachments.

• To respond to your inquiries and prepare quotations.
• To process, fulfil, ship, and document export orders.
• To communicate with you about your requirements, orders, and related updates.
• To comply with legal, tax, customs, and export-control obligations.
• To operate, maintain, secure, and improve our website.

Where applicable law (such as the GDPR) requires it, we process your information on one or more of the following bases: your consent; the performance of, or steps taken at your request prior to entering into, a contract; our legitimate interests in operating and growing our export business; and compliance with legal obligations.

We do not sell your personal information. We share it only as needed to run our business and fulfil your requests, including with:

• Service providers who host our website, store data, and deliver email on our behalf, under appropriate confidentiality obligations.
• Logistics, freight, inspection, and certification partners where necessary to quote or fulfil an order.
• Government, customs, or regulatory authorities where required for export, import, or legal compliance.
• Professional advisers, or a successor entity in the event of a business transfer, subject to this Policy.

We are based in India and serve buyers worldwide. Your information may be processed and stored in India or in other countries where our service providers operate, which may have different data-protection laws than your own. Where required, we take steps to ensure your information receives an adequate level of protection.

We keep your information only for as long as necessary to fulfil the purposes described in this Policy — including to respond to inquiries, service orders, and meet legal, accounting, tax, and export-record requirements — after which it is deleted or anonymised.

We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.

Our site uses only the cookies and similar technologies needed for it to function and to understand aggregate usage. We do not use them to build advertising profiles. You can control cookies through your browser settings.

Our site may link to external websites we do not control. We are not responsible for their content or privacy practices, and we encourage you to review the privacy policy of any site you visit.

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes take effect when the updated version is posted here, with a revised “Last updated” date.

For any questions about this Privacy Policy or how we handle your information, contact us at info@arvesteco.com, or write to us at Inspire Workspace, #134 & 135, Karthik Nagar, LRDE Layout, Doddanekundi Post, Bengaluru, Karnataka 560037, India.